Information about

Employment & Support Allowance

What is Employment and Support Allowance?

Employment and Support Allowance (ESA) is for people who are unable to work due to an illness or disability.

You must:

  • Be over 16 and under pensions age
  • Not be receiving statutory sick pay or statutory maternity pay

You can claim ESA if you are working, but you must only earn up to £20 a week or work for less than 16 hours per week.


There are three types of ESA

How to claim Employment and Support Allowance

The quickest way to claim is by telephone. Click here to see the telephone numbers and the list of things you will need to hand when you make a call.


Once your claim is started you will be required to attend a 'Capability for Work Assessment'. This is a medical assessment that establishes how your illness/disability affects your ability to work. This appointment can take up to 13 weeks to come through. During these 13 weeks you will be paid a reduced rate of ESA.


For more information including how much ESA you could receive visit Gov.uk - Employment Support Allowance.



We are here to help

If you need any more information on Employment and Support Allowance our friendly and knowledgeable Welfare Officers are here to help. Simply call:

0800 6300 443

You can also use our live chat service if you would prefer to talk to someone online.

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